Shipping Policy

Testberg Services delivers software testing services worldwide as we provide network testing, online website/webapp testing, customized website design testing and various other services. Please contact us for software testing orders before placing your order to discuss your needs.

All software products and services will be delivered according to the user requirement. Whilst all care is taken when delivering software product, if anything is left according to your requirements while product has been delivered please contact us by sending e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 2 working days of receipt of software product or services.

Software product costs are based on application or service you have selected or order according to your requirement. Delivery and packaging fees for our products are already included in the checkout total price; a breakdown of costs will also be displayed for your confirmation. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the software product will be available in time for your required date before your order is placed.

We endeavour to have all orders dispatched or application delivered within the time limits mentioned. In unpredictable circumstances, delivery may be delayed as we rely upon the services of third party couriers for shipping, and whilst we endeavor to ‘keep to our word' there may unfortunately be a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but we cannot be held responsible for the late delivery of an item.

If the parcel does not arrive when you expect it to, then please don't hesitate to contact us. We will contact the courier and call you back to let you know what's happening. If the goods are damaged upon receipt please contact us within 7 days of delivery.

Some purchased items may require us to issue you with a license key. We will contact you to collect information from you regarding the host ID of the computer you wish the license key to be generated against. Once we have received this information from you, your license key will be generated and sent to you immediately.